Seitenhierarchie

Versionen im Vergleich

Schlüssel

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  1. You need to connect to your web interface via browser
  2. Login as Admin
  3. Click on Logs located in the left panel
  4. You will now be able to see the Create support package function 
  5. When executed you will be forwarded to the download link 
  6. Proceed with downloading and sending the support package 

(Warnung)(Warnung)Please note: Generating the support package link could take about 40 seconds, so please have patience and do not close the browser.

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  • Windows 7 / 2008 / 2008 R2 / 2012 / 2012 R2: <System Drive>\ProgramData\PowerFolder\logs

(Warnung)(Warnung) Please note: ProgramData is a hidden directorie. Make sure you have enabled to view hidden files and directories in the Windows Explorer settings!

Wrapper log files location on Windows operating

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system

  • Windows XP / 2003 / 2003 R2:<System Drive>\Program Files\PowerFolder.com\PowerFolder-ServerWindows Vista / 7 / 2008 / 2008 R2 / 2012 / 2012 R2:<System Drive>\Program Files (x86)\PowerFolder.com\PowerFolder-Server

(Warnung)(Warnung) Please note: The above displayed installation directory is the default location.

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